Sunday, 15 September 2013

Learn More About - Medicines

Part of our role includes helping others with their medication.  This may involve reminders, dispensing medicines or arranging for medication to be delivered.  Though much guidance is written for Care Homes, little is available for Care at Home.  Here we look at the most common questions for staff and service users, as well as offering links to further useful guidance.

Should you have any questions on medication then please contact the office who will pass your enquiry to our Pharmacy - Professional Advisor

1.    What does MARS stand for?

MARS stands for Medication Administration Record Sheet.  It is used to record the type of medicine, dose and the time a medicine has been given to or administered.  The MARS lets you monitor the current medicines prescribed by a doctor and dispensed by the pharmacy.

2.     Am I responsible for a service users’ medication?

This will depend on the service user; most service users can take their medication themselves.  Others will be supported by their families or require only prompting or reminders that they should take their medication.

Where we are responsible for assisting with service users’ medication then a signed authorisation form will be completed by the service user of their representative.  A personal plan will be on file to advice staff what our responsibilities are.

3.     Where should medication be stored?

Usually medication is stored out me reach from children, in a cool and dry place.  However some medications have specific storage conditions which may include storage in a fridge or in the case of controlled drugs in a secure location.

4.     How do you safely dispense medication?
  • Before you start put gloves on because:
  • The medication might contain harmful chemicals
  •  You might be allergic to medicine
  • It prevents contamination

Next check the pharmacy label and MAR sheet make sure the medication label is correct (Service User’s name, medication name, administration time and amount)

Be careful of medications which look alike or sound alike, it is worth taking time to read medication’s name properly.  If you are working with a colleague ask them to double check with you.

Only when the medication has been taken or given to the service user should the MAR sheet be marked accordingly.

5.     What side effects should I look for?

Side effects vary depending on the medication taken.  The likelihood of having side effects from medications may be related to your age, weight, sex, and overall health. Additionally, ethnicity and race or the severity of disease may increase the possibility of side effects. 

 Although many side effects are minor and not harmful, they can be a sign of danger or an indication that your drug is not working properly.

You should let your doctor know if you have:

     Abdominal pain
     Blurred vision
     Constipation
     Diarrhea
     Headaches
     Loss of appetite
     Memory loss
     Palpitations
     Problems with coordination
     Ringing in the ears
     Skin rashes or hives
     Swelling of hands or feet
     Syncope (loss of consciousness or fainting)

6.     What happens if I make or notice an error?

If you make or notice an error, let your manager or the office know immediately.  Write down on the medication sheet the error, reason for it and action taken, signing your notes.  It is always better to raise awareness of errors so that we can:
  •      Protect the health of service users
  •          Improve our practice
  •          Maintain a culture of openness.
  •          Prevent a culture of fear, secrecy or apathy.

 7.     What if I drop a medicine on the floor?

DON’T give it to the service user.  Make sure you discard it safely and write down on the MAR sheet what happened, signing your entry.  Let your manager and the office know as additional medication may require to be ordered to replace the discarded tablet.

8.  What if I have given or taken the wrong medication?

Let your manager and office know immediately.  Record the error in the MAR sheet and sign your entry.  Contact the service users GP for advice.  Record the advice given by the GP on the MAR sheet and continuation sheets.

9.     Where can I get more information?

To learn more about medication best practise you can:

  •          Undertake e-learning
  •          Speak with your Team Leader
  •          Speak with the Professional Advisor
  •          Read more guidance from SCSWIS HERE
  •          Read more guidance from the NMC HERE
  •          Attend a training workshop.
  •          Visiting or posting questions on our FORUM.
       
Sharada Heath - Professional Advisor - Pharmacy



Friday, 13 September 2013

Learn More About - Physiotherapy


Our staff team includes people with many different professional backgrounds.  Here we look at Physiotherapy and what support is available to both staff and service users.
What do physiotherapists do?
Physiotherapists help people affected by injury, illness or disability through movement and exercise, manual therapy, education and advice. 
They maintain health for people of all ages, helping patients to manage pain and prevent disease.
The profession helps to encourage development and facilitate recovery, enabling people to stay in work while helping them to remain independent for as long as possible.
What is physiotherapy?
Physiotherapy is a science-based profession and takes a ‘whole person’ approach to health and wellbeing, which includes the patient’s general lifestyle.
At the core is the patient’s involvement in their own care, through education, awareness, empowerment and participation in their treatment.
You can benefit from physiotherapy at any time in your life. Physiotherapy helps with back pain or sudden injury, managing long-term medical condition such as asthma, and in preparing for childbirth or a sporting event.
Why physiotherapy?
Physiotherapy is a degree-based healthcare profession. Physios use their knowledge and skills to improve a range of conditions associated with different systems of the body, such as:
  • Neurological (stroke, multiple sclerosis, Parkinson's)
  • Neuromusculoskeletal (back pain, whiplash associated disorder, sports injuries, arthritis)
  • Cardiovascular (chronic heart disease, rehabilitation after heart attack)
  • Respiratory (asthma, chronic obstructive pulmonary disease, cystic fibrosis).

Physiotherapists work in a variety of specialisms in health and social care. Additionally, some physiotherapists are involved in education, research and service management.
What is the role of the personal assistant in physiotherapy?

We all play a vital role in ensuring best physiotherapy best practice is used.  Some of the main areas to consider are:

  • Mobilising and promoting movement
  • Ensuring appropriate posture in bed or chair
  • Correct repositioning
  • Promoting independence in daily activities

How can we promote mobilisation and reduce the risk of injury?

Each of us should on a daily basis, encourage service users to mobilise as much as possible.  We can do this by promoting greater independence and offering encouragement to move, change position from bed to chair and maintaining personal hygiene.

Where service users require assistance to move there are some key points to remember.  Always consult the moving and handling assessment.  Ensure the environment is safe and the equipment needed is in place.  Use your moving and handling training and remember the basic of good posture:

  • Put your feet in a wide stable position
  • Ensure you have a good hold on equipment or service user
  • Use equipment to assist you
  • Don’t lift weight, instead guide, support or steady.

What is a pressure ulcer?

A pressure ulcer (bedsore) is an area of skin and tissue damage caused by pressure, shear, friction or mixture of these factors. Pressure is the direct force on the skin and tissues which affects the person if he or she remains in one position for too long. This is common when people are being cared for in bed or sitting up in a chair for long periods of time without moving or being moved. Two hours is the maximum allowable time in one position for many people. The blood supply to the tissues is reduced or cut off when tissue is compressed against bone for long periods of time .This may cause blue/black skin damage, which can appear like bruising on the skin.

What can we do to prevent skin damage?

Some important steps can be taken to reduce the risk to people who are vulnerable to skin damage. This includes:

  • Inspecting the skin regularly
  • Making sure all surfaces, such as the bed and chair, are appropriate to the person
  • Assisting the person to reposition him or herself on a regular basis
  • Use manual handling aids to minimise shear and friction.

The techniques and equipment available for pressure redistribution are:

  • Repositioning
  • Specialist mattresses
  • Specialist beds
  • Specialist cushion
  • Other aids, such as heel protectors

More information on Tissue Viability can be found on the Care Inspectorate website or by following the following link Tissue Viability

Where can I learn more about what a Physiotherapist does?
If you need more help or advice then please feel free to contact me as I am only too happy to help.  You can also follow me on the SCA blog or Forum.  You can also learn more about what a physiotherapist does by following the link below:



Agnieszka Korplaska 
Team Leader + Professional Advisor - Physiotherapy

Tuesday, 10 September 2013

Training and Development


Jackie and I are working together on a new Training and Development Plan. The plan has been approved and we have started to implement it.  We have already delivered learning events which are open to all Social Care Alba staff and service users.

We are keen that not only staff but service users and their families have access to a range of training workshops and e-learning.  For more information please contact the office who will be happy to help.

The plan has a number of different areas such as:

1. Induction

It is envisaged that the current 16 week induction program be integrated with training courses including:

·         Introduction to Social Care / Social Care Alba
·         Moving and handling
·         Infection control
·         Role of the key worker, including recording and report writing
·         Assessment, including risk assessment
·         Safeguarding of vulnerable adults
·         Challenging behaviour
·         Safe administration of medicines
·         Nutrition and diet

2. Supporting Professional Development

It is suggested that various knowledge based course be made available for all staff including:

·         Understanding stroke
·         Working with people with dementia
·         Understanding challenging behaviour
·         Abuse and adult protection
·         Loss, change and bereavement
·         Palliative care

3. Supporting Personal Development

We felt that it was also important to support personal development, especially in the area of dealing with the effects of stress and importantly preparing and explaining to staff members the SVQ process. So we came up with:

·         Introduction to SVQ
·         Assertiveness and Stress Management
·         SVQ 3 Health and Social Care

Staff undertaking an SVQ will have on site tutor support as well as having a dedicated area of the forum for peer support.

4.  Supporting Managers

We felt that learning and development should be "for all" so we included this management orientated course:

·         Management Skills including Supervision
·         Disciplinary and Grievance best practice
·         SVQ 4 Management and Leadership

5.  Learning Support for All

There are a number of other ways that you can expand your learning and gain support.  These include:

·         Use of our resource library
·         Participation in our forum
·         Linking with our Professional Advisors
·         Accessing our e-learning courses via our website

Hopefully this now gives a flavour of what we envisage in terms of learning and development opportunities for all staff, service users and families.  If you would like to learn more, share your ideas, get access to our forum, or attend a training session then please contact the office who will be pleased to help you.

Stuart and Jackie

Monday, 8 July 2013

Preventing Infection in Care at Home

A pocket guide for Community and Social Care staff has just been launched by NHS Scotland.  The guide is available as a handbook, download or as an app.

Developed in association with Health Improvement Scotland, the Care Inspectorate and Scottish Care the toolkit is a wealth of useful information.

Currently only an Apple app version is available for DOWNLOAD

The pocket guide is currently out of print, however a DIGITAL POCKET GUIDE can be viewed here.

If you would like a good old fashioned paper version then contact hai@nes.scot.nhs.uk who will be happy to help.

Hope you find this helpful.

Stephen

Thursday, 13 June 2013

Lets Get Chatting

It's Good to Talk

Having a chat with someone can be one of the best things you can do.  Here are just some of the reasons:

  • Share your worries
  • Share experience
  • Share good ideas
  • Support each other
  • Share best practise
  • Don't be lonely

So what stops us from chatting?  Often our job means we don't get to see our colleagues as often as we would like.  Some of our free time is taken up with studies, family and often we live far from each other.

Whilst we have Team Meetings and supervisions we saw a need to create something especially for both staff and service users.

Coming soon will be a dedicated chat room open to to both staff and service users.  The chat room will be moderated by Team Leader and Professional Advisors.  

The first topics to be created will include:

  • New to Social Care Alba
  • SVQ Support
  • Medicines
  • Physiotherapy
  • Occupational Therapy
  • Healthy Working Lives

The chat room will be a mix of live chat and Frequently Asked Questions.

The link to the chat room will appear on our website soon.  By clicking on the link you will be taken to the chat room where you can register. 

Hope to be chatting with you soon.

Stephen

Thursday, 16 May 2013

Assisted Dying


For many of us, the thought of what "End of Life" really means will rarely cross our minds.  However, over the past few years "Assisted Dying/Suicide" has been discussed more openly, particularly by those with enduring health conditions.  SIR TERRY PRATCHETT

On 1 December 2010, the End of Life Assistance (Scotland) Bill,  introduced by Margo MacDonald MSP, was defeated at Stage 1.  However, in September 2012 Margo secured cross party support for her Proposed Assisted Suicide (Scotland) Bill.  VIEW THE BILL

The proposed Bill would enable a competent adult with a terminal illness or condition to request assistance to end their own life, and to decriminalise certain actions taken by others to provide such assistance.

Such an important piece of legislation has received considerable press coverage.  It has raised awareness and inevitably divided opinion as to the best way forward.  Both Margo MacDonald MSP and Dr Ann Wilson have recently contributed to the debate on BBC Radio Scotland.  

Below are recent statements both for and against a change in legislation.  I hope this will help you form an opinion or tweak your interest to learn more about the Bill.  

Stephen Wilson, Director Social Care Alba


TRy, try again


Margo MacDonald MSP was recently interviewed by HOLYROOD Magazine. Her response is kindly reposted in part below.  The full original publication can be viewed here. HOLYROOD  

Margo MacDonald MSP is not one to give up on something she believes in. During the last parliamentary session MacDonald succeeded, where others had failed, in securing enough preliminary support for her End of Life Assistance Member’s Bill to be introduced. To her great disappointment, it fell at Stage 1. And yet, since then the Scottish political landscape has changed dramatically. Forty-eight newly-elected MSPs entered the chamber following the 2011 Scottish parliamentary election, giving MacDonald a largely new audience to work with. However, to MacDonald, it is those outside of Holyrood who matter most and she says it was the supportive correspondence and comments she received since the first Bill fell that eventually persuaded her to look again at introducing another into the Scottish Parliament.
So, second time around, what is different about the proposals?  “This is better,” MacDonald states with confidence.  “It is better because we think we learned quite a lot from the last Bill. Public opinion has moved on and, I think, there is a better understanding of what it is we are proposing than there was last time.”
Underpinning the legislation is MacDonald’s enduring belief that competent adults with a terminal illness or condition should have the right to request assistance to end their own life. And she argues that whatever opposition is raised against the proposals, these rights of the individual are what truly matter.
“What we are proposing is a practical measure to meet what is an ongoing and sad situation for a very small number of people, it is to be admitted. But it doesn’t matter how small they are in number. Their needs and rights are the same as everyone else.”
The Assisted Suicide (Scotland) Bill ultimately seeks to achieve the same end as her first attempt and some aspects of the previous Bill remain, such as the requirement for two separate examinations by a doctor. However, there are also new additions. For example, the current version includes proposals to train facilitators to become “friends at the end” and help terminally ill people who want to take their own lives, such as by collecting medicine for sick friends. And there is also the introduction of a system of pre-registration, whereby, in a similar way to an individual registering an interest to become an organ donor in the event of their death, adults will be able to make a simple, freely-signed declaration to the effect that they regard assisted suicide as an option that they may or would wish to pursue.
“Our reason for suggesting it was two fold,” MacDonald explains.  “Firstly, we thought it gave lie to the argument that people were going to be coerced or persuaded against their will. If, when they are in absolutely unchallengeable full capacity, they say to their doctor, should I ever find myself in this position I would want to be able to have recourse to a law that allowed me to end my life with someone’s help. And we are quite sure that that is how it would work.”
She continues: “We thought also it gave the medical and legal authorities in the area an idea of what the future scenario they could expect — would they have to make special provision or in fact was no special provision needed. It gives them some sort of pre-intelligence about how the Bill was likely to be used.”
At the same time, she believes that public opinion has continued to grow in their favour, spurred on by cases such as that of locked-in syndrome sufferer Tony Nicklinson, whose story painfully illustrated the reality of why campaigners like MacDonald fight so hard for legislative change on this issue.
“The example of Tony Nicklinson did more, I think, than anything else. It is the old story about a picture telling a thousand words because you couldn’t see him, in my thinking anyway, without questioning the doctrine that says it is about society. In what way was society enriched and strengthened by that man’s suffering?”
MacDonald continues with passion: “That is what they never address and that’s why I get so angry because that is what it is about. It is not about people who already have lifelong conditions who have coped bravely or magnificently. It is about him. The people who are coping and who have a recognised syndrome will have a recognised support system and a recognised method of coping with it. He didn’t have that, that’s the whole point. He didn’t have a legally recognised way of coping with his absolute agony.”
The shelves of her parliamentary office are lined with folders full of letters from people who have written to share their similarly heartbreaking stories. And when she speaks of some of those whose lives she has been touched by it is a quieter, more emotional, MacDonald, rather than the political firebrand we are used to, who surfaces.
“We were at a funeral of a friend of ours on Friday. A fantastic woman who we got to know through working in this field. Agnes was typical of the sort of person that this was about. She knew that there was a likelihood of a dreadful death and I spoke to one of her close friends on Friday and she told me that it had been awful. The last two weeks had been awful. And she said, you know Agnes and you know what she would have been thinking. And, oh God, did I feel guilty that we hadn’t managed to do anything before now,” she says with evident emotion.
Having got to know some of those who believe they would benefit from such legislation, she knows how real an issue this is to them. And so she admits she personally found it very hard to see the last Bill fall.  “I’m hoping it gets easier. But so far, no sign,” she adds, sadly.
However, it is the feisty, forthright MacDonald that we have come to know who flares up once more when I ask how she will attack her latest campaign.
“I don’t make any apologies to anybody now because I have really thought about this and I’ve spoken to too many people. But whereas before I was prepared to concede and concede and concede — this time, no,” she says, determinedly.
“It is what is going to be best for the person we are talking about and the promotion of their right to have that ability to do what is best for them.”
The proposals are currently with the draftsman and Macdonald says she is pleased by the “care and attention” that the forthcoming Bill is being given.  “I’m glad they are doing it very seriously and properly because if this becomes a Bill and becomes legislation, it is legislation that everyone in the world will look at. So it has to be the best we’ve ever drafted.”
While the first Bill had initially been expected to go before the Parliament’s Health and Sport Committee, which was also considering legislation on palliative care at that time, it became caught up in the politicking surrounding convenership of the first Independence Bill committee.
Eventually a specialist bill committee was established, however, this time around, MacDonald wonders whether, given the focus on human rights, it might be heard by the Equal Opportunities Committee. Equally, it could find a home before the Health or Justice Committees and so, ultimately, she admits she is unconcerned about who hears it, so long as it goes through.
If it doesn’t, I ask if she will continue to pursue this issue for as many Bills as it takes?  She looks guiltily at her hard-working researcher as she answers.  “We’ve had five years of this already. If we didn’t get it in this time, I don’t think we could introduce it again in this Parliament. It would need to be in the next Parliament and I don’t know whether Peter feels he could do that in another Parliament. And I don’t know whether the people would put us back into another Parliament,” she jokes, adding that if they don’t then she’ll just stand outside and continue to argue for it from there.
However, she remains optimistic about this Bill’s chances of success, pointing out that it is a better constructed proposal that has been successfully road tested at home and abroad, and so expresses her hope, even confidence, that this time the story will have a different ending.
Holyrood, April 2013



Leave well alone


Dr Ann Wilson has over many years, been an advocate for the rights of disabled people.  She currently supports the work of DGVoice and has kindly given her thoughts below.

The law as it stands today should and must not be tampered with.  It safeguards all members of society against murder.  Let us not mince words.  We are talking of legalising murder.

The parallels with the law on termination of pregnancy are worryingly plain (again, let us not mince words, abortion).

In 1967 the law was changed to legalise abortion.  It was hedged with safeguards designed to make it the last not first choice in circumstances of unwanted pregnancy.  The intentions were good and the law was enacted at a time when women were dying as a result of illegal, back street abortions and reliable contraception was still not widely available. 

However, nearly half a century later in spite of freely available reliable contraception, abortion figures continue to rise steadily year on year.  This was not what was intended or envisioned when the law was brought forward.  Now termination of pregnancy is being carried out when even such minor conditions as hare lip are detected in the developing foetus or just as a convenient choice.  ISD SCOTLAND
  
The proposed Assisted Dying Bill has a chillingly familiar ring.  Many well intentioned people are in favour of this legislation out of feelings of sympathy and compassion for those in pain and distress.  What are not taken into account are the wider implications.  The door will be open to ever more lax interpretation of the ‘rules’ to suit the political and economic climate of the time.

In the not so distant future older and disabled people could well live in a climate where the socially responsible thing to do will be to request death rather than continue to be a ‘drain’ on society.  This, of course, might not be the case but the point is that this legislation gives a legal framework for such a possibility.  In a society where concerns are being expressed about the ability to provide for people as they get older and more frail or for people with impairments, this is not a farfetched scenario.  Is this what we want?  Is this what we mean?

In Holland where assisted dying has a legal framework, now the idea is being discussed that people over 70 should be able to request assisted dying even in the absence of a terminal illness.  This is a chilling glimpse into a future I believe few of us intend.

Assisted suicide is the easy option.  No need to waste valuable resources on terminal care.  After all, the less spent, the more people will opt to end their lives and no longer require the services of the state.           

My plea is to leave well alone.  Allow the judicial system to deal wisely and sensitively with any genuine cases as they arise.  Meanwhile improve the provision of care for those who are approaching death – both in the quality and quantity of dedicated medical care and in spiritual and psychological comfort.  For those with long term chronic conditions, concentrate research on improved and adequate treatment.

Yes, people should die with dignity, but at the time when death is marked out for them; with good pain relief and with good spiritual care of their choosing.  

Dr Ann Wilson, May 2013

Monday, 22 April 2013

Preventing Falls: a booklet for care at home staff


The Care Inspectorate have worked with NHS Education for Scotland to develop a pocket-sized booklet for care at home staff.

This highlights the steps that staff can take to help the people that they care for.  

preventing-falls.gif
These include:

 - asking the person about falls
 - knowing what can help the person to stay well
 - supporting the person to keep their home environment safe.


They have a small number of copies available.  If you would like a copy of this booklet please contact their National Enquiry Line on 0845 600 9527